new_releasesCRM Product Updates

What's New in Skode CRM

The latest features, improvements, and fixes for Skode CRM — Voice AI, deal management, invoicing, lead assignment, and 38+ AI tools.

March 2026|v3.8new_releasesNew

Voice AI v2.0

Major upgrade to our Voice AI engine with speaker diarization, batch processing, and custom field mapping for enterprise workflows.

add_circleSpeaker diarization — automatically identify and separate multiple speakers in a single recording
add_circleBatch processing — upload and transcribe up to 50 voice recordings at once
add_circleCustom field mapping — map extracted data to any custom CRM field with drag-and-drop configuration
add_circleImproved accuracy for industry-specific terminology (real estate, insurance, healthcare)
add_circleVoice AI now supports 12 additional languages including Hindi, Portuguese, and Arabic

February 2026|v3.7new_releasesNew

ML-powered deal win/loss predictions that analyze deal patterns, rep behavior, and historical data to forecast outcomes.

add_circleWin probability score on every deal card, updated in real-time
add_circleRisk alerts — get notified when a deal is trending toward loss
add_circleKey factor breakdown showing what is helping or hurting each deal
add_circlePipeline health dashboard with aggregate prediction metrics
add_circleCustom model training on your historical deal data for improved accuracy

February 2026|v3.6new_releasesNew

Set up automated recurring billing cycles with flexible scheduling, payment reminders, and auto-generated invoices.

add_circleCreate recurring invoices with daily, weekly, monthly, quarterly, or yearly cycles
add_circleAuto-send invoices and payment reminders on schedule
add_circlePro-rated billing for mid-cycle changes
add_circleRecurring revenue tracking and MRR/ARR dashboard widgets
add_circlePause and resume recurring invoices without losing configuration

January 2026|v3.5new_releasesNew

Advanced lead routing with territory management, skill-based assignment, SLA tracking, and A/B testing for assignment rules.

add_circleTerritory-based lead assignment with geographic and account-based rules
add_circleSkill routing — match leads to reps based on product expertise and language
add_circleSLA tracking with escalation workflows when response times are breached
add_circleA/B testing for assignment rules to optimize conversion rates
add_circlePredictive assignment using AI to match leads with highest-performing reps

December 2025|v3.4upgradeImproved

Completely rebuilt reporting engine with a drag-and-drop custom report builder, scheduled report delivery, and 20+ new chart types.

add_circleDrag-and-drop custom report builder with formula fields
add_circleScheduled reports — deliver to email or Slack on a recurring basis
add_circle20+ chart types including funnel, waterfall, heatmap, and scatter plots
add_circleCross-module reporting — combine leads, deals, invoices, and activities in one report
add_circleReport templates library with 50+ pre-built reports

November 2025|v3.3upgradeImproved

Redesigned contact timeline with richer activity cards, inline editing, and threaded notes for better context on every interaction.

add_circleUnified timeline combining emails, calls, notes, tasks, deals, and invoices
add_circleInline editing — update contact fields directly from the timeline without opening a modal
add_circleThreaded notes with @mentions and team collaboration
add_circleActivity filtering by type, date range, and team member
add_circlePin important activities to the top of the timeline for quick reference

October 2025|v3.2.1build_circleFixed

Resolved issues with large CSV imports failing at 50K+ records, plus improvements to duplicate detection accuracy.

add_circleFixed timeout error when importing CSV files with 50,000+ rows
add_circleResolved duplicate detection false positives on contacts with similar email domains
add_circleFixed field mapping reset issue when switching between import files
add_circleImproved error reporting — failed rows now include specific column and validation error
add_circleAdded retry mechanism for partially failed imports without re-uploading the file

October 2025|v3.2new_releasesNew

Generate personalized sales emails, follow-ups, and proposals using AI that understands your deal context and contact history.

add_circleOne-click email generation using deal and contact context from the CRM
add_circleTone selector — formal, friendly, concise, or detailed email styles
add_circleFollow-up sequence builder with AI-generated variations for A/B testing
add_circleProposal generator that pulls deal terms, pricing, and custom fields into email templates
add_circleSmart subject line suggestions with open-rate predictions

September 2025|v3.1.1build_circleFixed

Critical fix for drag-and-drop lag on deal pipelines with 200+ deals, plus visual glitches on the Kanban board.

add_circleFixed drag-and-drop lag when pipeline contains more than 200 active deals
add_circleResolved card rendering issue where deal amounts showed as $0 after stage change
add_circleFixed column scroll overflow on pipelines with 8+ stages
add_circleImproved real-time sync — deal moves by other users now appear within 2 seconds
add_circleFixed probability field not auto-updating when deals are moved between stages

All updates are automatically available on your Skode CRM account. Start a free account to explore Voice AI, 38+ AI tools, and more.