Does Skode Flow sync with Google Calendar or Outlook?

Yes. Skode Flow supports two-way calendar sync with Google Calendar and Outlook. When a booking is made via chat, it automatically appears on your calendar. Blocked times on your calendar are reflected as unavailable slots.

How does timezone handling work for bookings?

All bookings are timezone-aware. Customers see available time slots in their local timezone, and your team sees appointments in theirs. The system handles daylight saving time changes automatically.

Can I customize booking reminder messages?

Yes. You can customize the content, timing, and channel for reminder messages. Send reminders 24 hours, 1 hour, or 15 minutes before — or any custom interval. Reminders can include reschedule and cancellation links.

What happens when a customer cancels or no-shows?

Cancellations free up the time slot automatically. For no-shows, Skode Flow tracks missed appointments and can trigger follow-up workflows — such as sending a rebooking message via WhatsApp or updating the contact profile.

Can the AI agent handle bookings automatically?

Yes. The Skode Flow AI agent can manage the entire booking flow — checking availability, suggesting time slots, confirming bookings, and sending reminders — without human intervention. It hands off to a human agent only when needed.

event_availableBookings

Book Appointments in Chat

Let customers schedule appointments directly in WhatsApp, Instagram, or any messaging channel. Automated confirmations, reminders, and no-show tracking — built right into Skode Flow.

In-chatbooking experience

Autoreminders sent

Timezoneaware scheduling

Enable Bookings — Free arrow_backAll Flow Features

credit_card_offNo credit card

notifications_activeAutomated reminders

publicTimezone aware

person_offNo-show tracking

Everything You Need for Chat-Based Scheduling

Built for businesses that want customers to book appointments without leaving the conversation.

calendar_month

Calendar Management

Set your team's availability with configurable working hours, break times, and booking windows. Block off holidays and personal time.

event_available

Available Time Slots

Customers see only available time slots based on your team's schedule. No double-bookings. Slots update in real time as bookings are made.

notifications_active

Automated Reminders

Send booking confirmations and reminders via WhatsApp or SMS. Customize reminder timing — 24 hours, 1 hour, or 15 minutes before.

public

Timezone-Aware Scheduling

Bookings automatically adjust for timezone differences. Customers see times in their local timezone. Your team sees theirs.

person_off

No-Show Tracking

Track missed appointments and trigger follow-up workflows automatically. Re-engage no-shows with rebooking messages via WhatsApp.

assignment_ind

Agent Assignment

Assign bookings to specific agents based on skills, availability, or customer preference. Agents see their upcoming appointments in the inbox.

How It Works

From availability setup to automated reminders in three steps.

edit_calendar

Set Availability

Configure your team's available hours, break times, and booking rules. Set booking windows, buffer times, and maximum daily bookings.

touch_app

Customer Books via Chat

Customers select an available time slot directly in the messaging conversation. Works natively in WhatsApp, Instagram, and other channels.

mark_email_read

Automated Confirmation & Reminders

Booking confirmations and reminders are sent automatically via WhatsApp or SMS. Customize timing and include reschedule links.

Related Features

Explore more capabilities that work together.

inventory_2

Explore More

Enable Bookings — Free

Let customers book appointments directly in chat. Automated confirmations and reminders included. No credit card required.

Enable Bookings — Freearrow_forward View Pricing