What file types are supported for document upload?

Skode Flow supports PDF, DOCX, DOC, TXT, CSV, and Markdown files. Each document is automatically parsed, chunked into optimal segments, and indexed for AI retrieval.

How does URL crawling work?

Enter any URL and Skode Flow crawls the page content automatically. You can crawl a single page or an entire site (up to configurable depth). Content is extracted, cleaned, and indexed just like uploaded documents.

How does the AI use the knowledge base to answer questions?

When a customer asks a question, the AI searches the knowledge base using semantic similarity to find the most relevant content chunks. It then synthesizes an accurate answer based on your business data, citing the source material.

Can I update knowledge base content after adding it?

Yes. You can re-crawl URLs, re-upload documents, or edit FAQ entries at any time. Skode Flow re-indexes the updated content automatically. Content versioning tracks every change so you can roll back if needed.

Is my knowledge base data private and secure?

Yes. Your knowledge base data is encrypted at rest and in transit. It is only accessible by your workspace and your AI agent. Data is never shared with other customers or used to train external models.

menu_bookKnowledge Base

Train Your AI on Your Data

Upload documents, crawl websites, import FAQs, and add code snippets. Your AI agent indexes everything and answers customer questions using your own business knowledge — accurately and instantly.

4+source types

Autocontent indexing

AIpowered search

Build Your Knowledge Base — Free arrow_backAll Flow Features

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lockYour data stays private

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Every Source, One Knowledge Base

Add documents, URLs, FAQs, and code snippets. Your AI agent searches them all to answer customer questions.

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URL Crawling

Point the AI at any URL and it crawls the page content automatically. Add your help center, documentation site, or product pages as knowledge sources.

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Document Upload

Upload PDFs, Word documents, text files, and more. The AI extracts content, chunks it intelligently, and makes it searchable.

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FAQ Import

Import your existing FAQ lists. Each question-answer pair becomes a discrete knowledge chunk that the AI can reference in conversations.

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Code Snippet Support

Add code examples, API documentation, and technical snippets. The AI can reference these when answering developer or technical support questions.

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Automatic Chunking & Indexing

Content is automatically split into optimal chunks, embedded with vector representations, and indexed for fast retrieval. No manual tagging needed.

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Content Versioning

Track every update to your knowledge base. See what changed, when, and by whom. Roll back to previous versions if needed.

How It Works

Train your AI agent on your business data in three simple steps.

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Add Sources

Upload docs, paste URLs, import FAQs, or add code snippets. Skode Flow accepts PDFs, Word documents, text files, and more.

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AI Indexes Content

Content is automatically chunked, embedded with vector representations, and indexed for fast retrieval. No manual tagging needed.

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AI Agent Uses Knowledge

Your AI agent references the knowledge base to answer customer questions accurately and instantly, citing the source material.

Related Features

Explore more capabilities that work together.

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Build Your Knowledge Base — Free

Upload your first document or crawl your help center. Your AI agent starts answering questions in minutes. No credit card required.

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