Switch from WATI to Skode Flow
Go beyond WhatsApp-only. Get omnichannel messaging with Instagram, SMS, Email, and Web Chat plus a GPT-powered AI agent and native CRM integration. Most teams migrate in 1-2 days.
Step-by-Step Migration Guide
Follow these six steps to move from WATI to Skode Flow. The migration is straightforward since WATI is WhatsApp-only and Skode Flow covers all channels.
Export Contacts from WATI
schedule15 minutesGo to WATI dashboard > Contacts > Export. Download your full contact list as a CSV file including names, phone numbers, tags, and custom attributes. WATI allows bulk export of all contact data.
Export Template History
schedule30 minutesDocument your approved WhatsApp message templates from WATI. Go to Settings > Message Templates and screenshot or copy each template text, variables, and button configurations. Templates need to be re-submitted for approval in Skode Flow, but having the content ready speeds up the process.
Import Contacts to Skode Flow
schedule15 minutesUpload your WATI CSV export to Skode Flow using the bulk import tool. Map WATI fields to Skode Flow fields: name, phone number, email, tags, and custom attributes. The importer handles duplicate detection automatically and supports 100,000+ contacts.
Recreate Chatbot Flows
schedule2-4 hoursWATI uses a basic flow builder for chatbot automation. These flows cannot be directly imported. Rebuild your key chatbot flows in Skode Flow visual automation builder with AI-powered nodes. The GPT-powered AI agent can handle many scenarios that required complex flow logic in WATI.
Reconnect Your WhatsApp Number
schedule48 hoursDisconnect your WhatsApp Business number from WATI first. Then initiate the number migration to Skode Flow BSP. If reusing the same number, WhatsApp requires a 48-hour disconnect period before the number can be registered with a new BSP. Our team handles the technical migration process.
Set Up Additional Channels
schedule1-2 hoursWATI is WhatsApp-only. With Skode Flow, connect Instagram, SMS, Email, and Web Chat to your unified inbox. Set up channel-specific automation rules and configure the AI agent to handle conversations across all channels. This is the step where you go beyond what WATI offered.
What Transfers and What Does Not
We are transparent about what migrates and what needs to be rebuilt. No surprises after you commit to the switch.
What Transfers
warningTemplates must be re-submitted for WhatsApp approval in Skode Flow. Copy your template text and variables from WATI before disconnecting.
What Does Not Transfer
WATI uses a proprietary basic flow builder. Flows cannot be exported or imported. Rebuild key flows in Skode Flow visual builder. The GPT-powered AI agent can replace many simple decision-tree flows with natural conversation.
WhatsApp Business API does not allow message history transfer between BSPs. Export conversation records from WATI for your archive before disconnecting.
WATI automation rules (keyword triggers, auto-replies) use a different format. Recreate them in Skode Flow automation builder with AI-powered triggers and conditions.
Historical analytics stay in WATI. Skode Flow starts collecting analytics from day one of your migration across all connected channels.
WATI vs Skode Flow
A quick side-by-side comparison of the features that drive the switch from WhatsApp-only to omnichannel messaging.
| Feature | Skode Flow | WATI |
|---|---|---|
| Channels | checkWhatsApp, Instagram, SMS, Email, Web Chat | WhatsApp only |
| AI Chatbot | checkGPT-powered AI agent with context awareness | Basic keyword-based flow builder |
| Automation | checkVisual flow builder with AI triggers and conditions | Keyword triggers and simple auto-replies |
| Broadcasting | checkMulti-channel broadcast with scheduling | WhatsApp-only broadcast with templates |
| CRM Integration | checkNative Skode CRM (zero-config sync) | Third-party CRM integrations (HubSpot, Zoho) |
| Pricing | checkCustom pricing (3 users, all channels, AI) | $39/mo (WhatsApp only, 5 users) |
Data sourced from official product pages and documentation as of March 2026. Features and pricing may change.
Migration FAQ
Common questions about switching from WATI to Skode Flow.
Ready to Go Beyond WhatsApp?
Stop being limited to one channel. Get WhatsApp, Instagram, SMS, Email, and Web Chat in one inbox with a GPT-powered AI agent. Start your migration today.
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