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Skode
Flow for E-Commerce

Conversational Commerce on WhatsApp

Recover abandoned carts, share product catalogs, send order updates, and drive repeat purchases — all on the channel your customers already use.

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45%
CTR on Product Messages
3x
Abandoned Cart Recovery
98%
Message Delivery Rate
25%
Revenue Lift

Turn WhatsApp into Your Best Sales Channel

Every tool an e-commerce business needs to sell, support, and retain customers on WhatsApp.

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Abandoned Cart Recovery

Recover lost revenue with automated WhatsApp messages at 1hr, 24hr, and 48hr after cart abandonment. Include product images, checkout links, and discount codes.

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Product Catalog Sharing

Let customers browse your full catalog inside WhatsApp. Product images, prices, and descriptions — with one-tap add-to-cart, no website redirect needed.

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Order Confirmations & Tracking

Automatically send order confirmation, shipping updates, and delivery notifications on WhatsApp. 98% open rates mean customers never miss an update.

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COD Verification Calls

Reduce failed deliveries by 40-60% with automated Cash on Delivery verification. Customers confirm orders on WhatsApp before dispatch.

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Flash Sale Broadcasts

Announce sales, restocks, and limited offers to opted-in audiences. Pre-approved templates and rate limiting keep your WhatsApp number compliant.

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AI Product Recommendations

AI analyzes purchase history and browsing behavior to suggest relevant products in chat. Personalized recommendations that drive upsells and cross-sells.

E-Commerce Workflows That Run on Autopilot

Pre-built automation sequences for every stage of the customer journey.

01
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Cart Abandonment Sequence

1 hour: Gentle reminder with product image. 24 hours: Highlight limited stock or social proof. 48 hours: Offer a discount code to seal the deal.

02
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Order Lifecycle

Order confirmed → Payment received → Shipped with tracking → Out for delivery → Delivered → Review request. All automated on WhatsApp.

03
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Product Launch Broadcast

Segment audience by purchase history → Send teaser message → Launch announcement with catalog link → Follow-up with social proof.

04
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Customer Win-Back

Identify inactive customers → Send personalized "We miss you" message → Share new arrivals based on past purchases → Exclusive comeback offer.

Real-World Scenarios

See how different e-commerce businesses use Skode Flow to grow revenue on WhatsApp.

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Fashion Retailer

A fashion brand uses WhatsApp catalogs to showcase new collections. Customers browse, ask about sizing, and purchase — all in chat. Abandoned cart recovery brings back 35% of lost shoppers with personalized style suggestions.

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Electronics Store

An electronics retailer sends order confirmations and warranty info on WhatsApp. COD verification reduced failed deliveries by 52%. Flash sale broadcasts to opted-in customers drive 3x more revenue than email campaigns.

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D2C Subscription Brand

A subscription brand automates renewal reminders, payment confirmations, and delivery tracking on WhatsApp. AI recommends add-on products based on subscription history, boosting average order value by 28%.

Frequently Asked Questions

How does abandoned cart recovery work on WhatsApp?expand_more
Skode Flow sends automated WhatsApp messages to customers who abandon their cart. A 3-step sequence goes out at 1 hour, 24 hours, and 48 hours after abandonment — with product images, a direct checkout link, and optional discount codes. Businesses typically recover 3x more carts compared to email alone.
Can I share my full product catalog on WhatsApp?expand_more
Yes. Skode Flow integrates with the WhatsApp Business Catalog API so customers can browse products, view images and prices, and add items to cart — all within the WhatsApp chat window. No need to redirect them to your website.
Does Skode Flow integrate with Shopify and other e-commerce platforms?expand_more
Skode Flow connects with Shopify, WooCommerce, and other major e-commerce platforms via API. Orders, cart data, and customer information sync automatically so your WhatsApp messaging stays up to date with your store.
How does COD verification reduce failed deliveries?expand_more
When a customer places a Cash on Delivery order, Skode Flow sends an automated WhatsApp confirmation asking them to verify the order. This simple step filters out non-serious orders and typically reduces failed deliveries by 40-60%.
Can I send flash sale broadcasts without getting banned?expand_more
Yes. Skode Flow uses the official WhatsApp Business API with pre-approved message templates. Broadcasts are sent to opted-in audiences only, with built-in rate limiting and compliance checks to keep your number in good standing.

Related Features

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Start Selling on WhatsApp Today

Join e-commerce businesses already driving 25% more revenue with conversational commerce on Skode Flow.

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