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AvailableCommunication

Exotel

Connect Exotel to Skode CRM for India-optimized cloud telephony. Automatically log calls from your Exotel business numbers to CRM lead timelines. Perfect for Indian businesses using local phone infrastructure.

checklistFeatures

check_circleAutomatic call logging from Exotel numbers
check_circleCall recording sync to CRM timelines
check_circleIndia-specific number format support
check_circleIVR and call routing integration
check_circleAgent performance tracking
check_circleClick-to-call from CRM records
check_circleCall duration and outcome tracking
check_circleMulti-location support for Indian businesses

integration_instructionsSetup Guide

1

Create an Exotel account with your Indian business numbers

2

Navigate to Skode CRM Settings → Integrations → Exotel

3

Configure the webhook endpoint for Exotel events

4

Map call data fields to CRM lead properties

5

Start receiving automatic call logs in your CRM

Part of Skode CRM

Exotel integrates with Skode CRM for India-focused cloud telephony and call management.