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AvailableCommunication

Vonage

Connect Vonage to Skode CRM for enterprise-grade communication capabilities. Log voice calls, capture SMS conversations, and track all communication touchpoints on lead timelines automatically.

checklistFeatures

check_circleVoice call logging and recording
check_circleSMS message tracking on lead timelines
check_circleCall analytics with duration and outcome data
check_circleProgrammable voice and SMS via APIs
check_circleContact sync between Vonage and CRM
check_circleCall routing and queue management
check_circleMulti-channel communication tracking
check_circleWebhook-based event notifications

integration_instructionsSetup Guide

1

Create a Vonage Business account

2

Go to Skode CRM Settings → Integrations → Vonage

3

Configure webhook endpoint for call events

4

Map Vonage contact fields to CRM lead fields

5

Enable automatic call and SMS logging

Part of Skode CRM

Vonage communication APIs integrate with Skode CRM for enterprise voice and messaging.