Order Delivered Confirmation
Confirm successful delivery and prompt the customer for feedback.
WhatsApp Preview
Your Business
Business Account
Hi {{customer_name}}, your order #{{order_id}} has been delivered! Delivered to: {{delivery_address}} Delivered at: {{delivery_time}} We hope you love your purchase. If anything is not right, reach out within {{return_window}} days for a hassle-free return. Enjoy!
12:00 PM
Type a message
descriptionTemplate Message
267 charsHi {{customer_name}}, your order #{{order_id}} has been delivered! Delivered to: {{delivery_address}} Delivered at: {{delivery_time}} We hope you love your purchase. If anything is not right, reach out within {{return_window}} days for a hassle-free return. Enjoy!
data_objectVariables (5)
The customer's first name or full name
The unique order or reference number
Customer delivery address
Actual delivery time
Number of days allowed for returns
lightbulbBest Practices
Mention the return policy proactively to build trust.
Include delivery time and location for the customer's records.
Follow up with a review request 2-3 days after delivery.
Keep the tone celebratory — this is the best moment in the customer journey.
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