Order Shipped Notification
Notify customers when their order has been shipped with tracking information.
WhatsApp Preview
Your Business
Business Account
Great news, {{customer_name}}! Your order #{{order_id}} has been shipped. Carrier: {{carrier_name}} Tracking #: {{tracking_number}} Track here: {{tracking_url}} Estimated delivery: {{delivery_date}} Questions? Reply to this message anytime.
12:00 PM
Type a message
descriptionTemplate Message
243 charsGreat news, {{customer_name}}! Your order #{{order_id}} has been shipped. Carrier: {{carrier_name}} Tracking #: {{tracking_number}} Track here: {{tracking_url}} Estimated delivery: {{delivery_date}} Questions? Reply to this message anytime.
data_objectVariables (6)
The customer's first name or full name
The unique order or reference number
Shipping carrier name (e.g., FedEx, UPS)
Shipment tracking number
Link to track the shipment
Expected delivery date
lightbulbBest Practices
Always include a clickable tracking link — it is the most requested piece of information.
Set a realistic estimated delivery date to manage expectations.
Send as soon as the tracking number is generated.
Include the carrier name so customers know who to contact for delivery issues.
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