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autorenewRe-EngagementE-Commerce

30-Day Re-Engagement

Reach out to customers who have been inactive for 30 days with a special offer.

WhatsApp Preview

business

Your Business

Business Account

Hi {{customer_name}}, we miss you at {{business_name}}! It's been a while since your last visit. We've added some exciting new things: - {{new_feature_1}} - {{new_feature_2}} Welcome back with {{discount_percent}}% off using code {{promo_code}}. Shop now: {{shop_url}} Reply STOP to unsubscribe.

12:00 PM

Type a message

mic

descriptionTemplate Message

300 chars
Hi {{customer_name}}, we miss you at {{business_name}}!

It's been a while since your last visit. We've added some exciting new things:

- {{new_feature_1}}
- {{new_feature_2}}

Welcome back with {{discount_percent}}% off using code {{promo_code}}.

Shop now: {{shop_url}}

Reply STOP to unsubscribe.

data_objectVariables (7)

{{customer_name}}

The customer's first name or full name

{{business_name}}

Your company or brand name

{{new_feature_1}}

First new feature or product update

{{new_feature_2}}

Second new feature or product update

{{discount_percent}}

Discount percentage value

{{promo_code}}

Promotional code string

{{shop_url}}

Link to your online store

lightbulbBest Practices

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Highlight what is new since their last visit to reignite interest.

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Offer a meaningful discount (10-15%) for win-back campaigns.

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Always include an unsubscribe option for re-engagement messages.

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Segment by last purchase value — high-value customers deserve a personal touch.

#re-engagement#win-back#inactive#30-day

Related Re-Engagement Templates

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Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.