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autorenewRe-EngagementRetail

Loyalty Reward Re-Engagement

Re-engage customers by reminding them about their unused loyalty points.

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Your Business

Business Account

Hi {{customer_name}}, did you know you have {{points_balance}} loyalty points with {{business_name}}? That's worth {{points_value}} in rewards! Your points expire on {{expiry_date}}. Don't let them go to waste. Redeem now: {{rewards_url}} Need help? Reply to this message.

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Type a message

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descriptionTemplate Message

276 chars
Hi {{customer_name}}, did you know you have {{points_balance}} loyalty points with {{business_name}}?

That's worth {{points_value}} in rewards!

Your points expire on {{expiry_date}}. Don't let them go to waste.

Redeem now: {{rewards_url}}

Need help? Reply to this message.

data_objectVariables (6)

{{customer_name}}

The customer's first name or full name

{{points_balance}}

Customer's loyalty points balance

{{business_name}}

Your company or brand name

{{points_value}}

Dollar value of loyalty points

{{expiry_date}}

Offer or code expiration date

{{rewards_url}}

Link to redeem loyalty rewards

lightbulbBest Practices

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Translate points into a dollar value — abstract points are less motivating.

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Create urgency with a real expiration date.

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Include a direct link to the rewards redemption page.

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Send 30 days before points expire, then again 7 days before.

#re-engagement#loyalty#points#rewards

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Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.