Loyalty Reward Re-Engagement
Re-engage customers by reminding them about their unused loyalty points.
WhatsApp Preview
Your Business
Business Account
Hi {{customer_name}}, did you know you have {{points_balance}} loyalty points with {{business_name}}? That's worth {{points_value}} in rewards! Your points expire on {{expiry_date}}. Don't let them go to waste. Redeem now: {{rewards_url}} Need help? Reply to this message.
12:00 PM
Type a message
descriptionTemplate Message
276 charsHi {{customer_name}}, did you know you have {{points_balance}} loyalty points with {{business_name}}? That's worth {{points_value}} in rewards! Your points expire on {{expiry_date}}. Don't let them go to waste. Redeem now: {{rewards_url}} Need help? Reply to this message.
data_objectVariables (6)
The customer's first name or full name
Customer's loyalty points balance
Your company or brand name
Dollar value of loyalty points
Offer or code expiration date
Link to redeem loyalty rewards
lightbulbBest Practices
Translate points into a dollar value — abstract points are less motivating.
Create urgency with a real expiration date.
Include a direct link to the rewards redemption page.
Send 30 days before points expire, then again 7 days before.
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